95% of our products will be sent internationally, so the tracking number will be limited in regards to information until it reaches your country.
Once it reaches your country the package will be handed over to your local delivery service e.g. usps, Canada post or Royal mail, the local website will update with an estimated delivery date and normally offers more precise details.
Until the package reaches your country our call center staff only have the same information as listed below. Generally packages arrive 20 to 30 days after purchase but this depends on how quickly it passes through customs.
If your package hasn't arrived after 25 days please feel free to contact us
Using the form below, simply enter the order number you were provided when you completed checkout (and in your order confirmation email) and the e-mail address you used to place your order. We will fetch and display your order and status along with any special notes that may have been added.
Just a moment, searching...
Terribly sorry, order lookup is not currently functioning.
Please contact store customer support.
Terribly sorry, but we could not locate your order.
Please recheck your order number and e-mail address - it must match exactly the one used when placing your order exactly. If you continue to have trouble locating your order, please contact store customer support.